.chat-widget-root{--background:#1c1c1c;--foreground:#f4f4f5;--text-muted:#a1a1aa;--surface-base:#1c1c1c;--surface-layer:#141414;--surface-border:#2d2d2d;--surface-bubble-user:#2d2d2d;--ampere-gradient-start:#9333ea;--ampere-gradient-end:#7e22ce;--ampere-glow:#a855f7;--chat-width:420px;--chat-height:640px;--chat-radius:14px;z-index:40;position:fixed;bottom:24px;right:24px}.chat-fab{background:linear-gradient(135deg,var(--ampere-gradient-start),var(--ampere-gradient-end));color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:64px;height:64px;transition:all .2s;display:flex;box-shadow:0 4px 12px #0006}.chat-fab:hover{transform:scale(1.05);box-shadow:0 6px 16px #9333ea66}.chat-fab-badge{border:2px solid var(--surface-layer);background:#ef4444;border-radius:50%;width:14px;height:14px;position:absolute;top:0;right:0}.chat-window{width:var(--chat-width);height:var(--chat-height);background:var(--surface-base);border:1px solid var(--surface-border);border-radius:var(--chat-radius);transform-origin:100% 100%;flex-direction:column;max-width:calc(100vw - 24px);max-height:calc(100vh - 96px);animation:.2s ease-out window-slide-up;display:flex;overflow:hidden;box-shadow:0 20px 40px #0009}@keyframes window-slide-up{0%{opacity:0;transform:translateY(10px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.chat-header{background:var(--surface-layer);color:#fff;border-bottom:1px solid var(--surface-border);flex-shrink:0;justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.chat-header-info{align-items:center;gap:12px;display:flex}.chat-back-btn{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;margin-left:-6px;padding:6px;transition:all 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#10b9814d;border-radius:6px 20px 20px;max-width:85%;padding:10px 18px;display:inline-block;box-shadow:0 4px 10px #0003}.chat-ticket-divider{justify-content:center;align-items:center;margin:12px 0 8px;display:flex}.chat-ticket-divider-text{color:#10b981;text-align:center;text-transform:uppercase;letter-spacing:.05em;background:#10b9811a;border:1px solid #10b98133;border-radius:12px;padding:6px 14px;font-size:11px;font-weight:600}.ticket-list-window{flex-direction:column;height:100%;display:flex}.ticket-list-body{flex-direction:column;flex:1;gap:16px;padding:16px;display:flex;overflow-y:auto}.ticket-list-body::-webkit-scrollbar{width:4px}.ticket-list-body::-webkit-scrollbar-track{background:0 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.2s}.ticket-card:hover{background:#1c1c1c;border-color:#404040}.ticket-card-header{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.ticket-card-status{color:#e5e5e5;align-items:center;gap:6px;font-size:12px;font-weight:600;display:flex}.ticket-card-date{color:var(--text-muted);align-items:center;gap:4px;font-size:11px;display:flex}.ticket-card-preview{color:var(--text-muted);align-items:flex-start;gap:8px;font-size:13px;line-height:1.5;display:flex}.ticket-card-icon{flex-shrink:0;margin-top:2px}.ticket-card-text{-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;flex:1;display:-webkit-box;overflow:hidden}.chat-markdown{flex-direction:column;gap:12px;display:flex}.chat-markdown p{margin:0}.chat-markdown strong{color:#fff;font-weight:600}.chat-markdown em{color:#a1a1aa;font-style:italic}.chat-markdown ul,.chat-markdown ol{flex-direction:column;gap:4px;margin:0;padding-left:16px;display:flex}.chat-markdown 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.chat-bubble-failed.chat-bubble-user{background:#7f1d1d47;box-shadow:inset 0 0 0 1px #f8717147}@keyframes chat-bubble-pulse{0%,to{box-shadow:inset 0 0 0 1px #a855f729}50%{box-shadow:inset 0 0 0 1px #a855f757}}.chat-widget-root .chat-message-meta{color:var(--text-muted);margin-top:6px;padding-right:6px;font-size:11px;font-weight:500}.chat-widget-root .chat-message-user .chat-message-meta{align-self:flex-end}.chat-widget-root .chat-message-meta-error{color:#f87171}.chat-session-loader{text-align:center;min-height:220px;color:var(--text-muted);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:10px;display:flex}.chat-session-loader-dots{align-items:center;gap:6px;display:inline-flex}.chat-session-loader-dots span{background:#6b7280;border-radius:50%;width:8px;height:8px;animation:1.1s ease-in-out infinite chat-session-loader-pulse}.chat-session-loader-dots span:nth-child(2){animation-delay:.15s}.chat-session-loader-dots 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.typing-indicator-label{color:var(--text-muted);font-size:11px;font-weight:600}.chat-widget-root .typing-indicator-wrapper-human .typing-indicator-label{color:#10b981}.typing-indicator{border:1px solid var(--surface-border);background:#ffffff0a;border-radius:16px;align-items:center;gap:4px;min-width:58px;padding:10px 14px;display:flex}.chat-widget-root .typing-indicator-ai{border-top-left-radius:8px}.chat-widget-root .typing-indicator-human{background:#10b9811f;border-color:#10b98133;border-top-left-radius:8px}.typing-dot{background:var(--text-muted);border-radius:50%;width:6px;height:6px;animation:1.4s ease-in-out infinite typing-bounce}.chat-widget-root .typing-indicator-human .typing-dot{background:#34d399}.typing-dot:nth-child(2){animation-delay:.2s}.typing-dot:nth-child(3){animation-delay:.4s}.chat-widget-root .typing-indicator-status{color:var(--text-muted);margin-left:8px;font-size:11px;font-weight:500}.chat-widget-root .typing-indicator-human .typing-indicator-status{color:#6ee7b7}@keyframes typing-bounce{0%,60%,to{opacity:.5;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.chat-footer{background:var(--surface-base);border-top:1px solid var(--surface-border);flex-shrink:0;padding:16px 20px}.chat-escalate-btn{color:#e5e5e5;border:1px solid var(--surface-border);cursor:pointer;background:#252525;border-radius:10px;justify-content:center;align-items:center;gap:8px;width:100%;margin-bottom:14px;padding:10px 16px;font-size:13px;font-weight:500;transition:all .2s;display:flex}.chat-escalate-btn:hover{color:#fff;background:#2d2d2d;border-color:#404040}.chat-input-container{background:#252525;border:1px solid #0000;border-radius:12px;align-items:center;gap:12px;padding:4px;display:flex}.chat-input-container:focus-within{border-color:#3f3f46}.chat-input{color:#fff;background:0 0;border:none;flex:1;padding:10px 14px;font-size:14px}.chat-input:focus{outline:none}.chat-input::placeholder{color:#71717a}.chat-send-btn{width:36px;height:36px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;display:flex}.chat-menu-btn{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;margin-left:2px;padding:8px;transition:color .2s;display:flex}.chat-menu-btn:hover{color:#fff}.chat-menu-popover{z-index:100;background:#141414;border:1px solid #2d2d2d;border-radius:12px;flex-direction:column;width:220px;max-height:350px;padding:8px;animation:.15s ease-out popover-fade-up;display:flex;position:absolute;bottom:84px;left:20px;overflow-y:auto;box-shadow:0 10px 30px #00000080}@keyframes popover-fade-up{0%{opacity:0;transform:translateY(10px)scale(.95)}to{opacity:1;transform:translateY(0)scale(1)}}.chat-menu-popover-header{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid #2d2d2d;margin-bottom:4px;padding:8px 10px;font-size:11px;font-weight:600}.chat-menu-item{color:#e5e5e5;cursor:pointer;text-align:left;background:0 0;border:none;border-radius:8px;align-items:center;gap:10px;padding:10px;font-size:13px;font-weight:500;transition:all .2s;display:flex}.chat-archive-scroll{overflow-y:auto}.chat-archive-scroll::-webkit-scrollbar{width:4px}.chat-archive-scroll::-webkit-scrollbar-track{background:0 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16px}.chat-menu-popover{width:auto;max-height:min(320px,100vh - 180px);left:8px;right:8px}}@media (max-width:480px){.chat-widget-root{--chat-width:calc(100vw - 16px);left:8px;right:8px;bottom:max(10px,calc(env(safe-area-inset-bottom,0px) + 10px))}.chat-window{max-height:calc(100vh - 96px - env(safe-area-inset-bottom,0px))}.chat-fab{width:54px;height:54px}.chat-messages{padding:16px}}